Thank you for visiting the Trusterly.ai website. We at MeetingZen, Inc and those entities associated mobile application ( Trusterly) owned and controlled by MeetingZen, Inc. controlled by MeetingZen, Inc (Trusterly) are committed to protecting your privacy. This Privacy Policy applies to both our website and our Subscription Service, including our
This policy governs our data collection, processing and usage practices. It also describes your choices regarding use, access, and correction of your personal information. MeetingZen, Inc (Trusterly) is bound by the Privacy Act 1993) (Privacy Act). If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites or the Subscription Service.
We periodically update this Privacy Policy. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.
While we will notify you of any material changes to this Privacy Policy, we encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at [email protected].
MeetingZen, Inc (Trusterly) welcomes the EU General Data Protection Regulation (GDPR) as an important step forward in streamlining data protection requirements across the EU. MeetingZen, Inc (Trusterly) complies with applicable GDPR regulations as a Data Processor. Similar to existing legal requirements, compliance with the GDPR requires a partnership between MeetingZen, Inc (Trusterly) and our customers in their use of our services. MeetingZen, Inc (Trusterly) will comply with the GDPR in the delivery of our service to our customers. We are also dedicated to helping our customers comply with the GDPR. We have analysed the requirements of the GDPR and are working to make enhancements to our products, contracts, and documentation to help support MeetingZen, Inc (Trusterly)'s and our customers' compliance with the GDPR.
Thank you for visiting the Trusterly website. We at MeetingZen, Inc and those entities controlled by MeetingZen, Inc (Trusterly) are committed to protecting your privacy.
This Privacy Policy applies to both our website and our Subscription Service, including our associated mobile application (Trusterly) owned and controlled by MeetingZen, Inc.
MeetingZen, Inc (Trusterly) collects a variety of information that you provide directly to us. We process your information when necessary to provide you with the Services that you have requested when accepting our Terms of Service, or where we have obtained your prior consent, or where we have a legitimate interest to do so. For example, we may have a
legitimate interest to process your information for security, testing, maintenance, and enhancement purposes of the Services we provide to you, or for analytics, research, and reporting purposes. Without your information, we cannot provide you with the Services you have requested or you may be limited in your use of the Services.
Information you provide to us
MeetingZen, Inc (Trusterly) collects information from you through:
• Account and product registration and administration of your account
• The Trusterly services that you use
• Requests or questions you submit to us via forms or email (e.g., support forms, sales forms, user research participation forms)
• Your communications and dealings with us
• Uploads or posts to the Services
• Requests for customer support and technical assistance
Information we automatically collect
Information from MeetingZen, Inc (Trusterly)'s Websites, electronic transmission (e.g. email), post, telephone, or in person. We may also collect personal information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter, Google and from third parties, including clients, contractors, service providers and other individuals.
Google Workspace API Data Usage
MeetingZen, Inc (Trusterly) explicitly affirms that data obtained through Google Workspace APIs is not used to develop, improve, or train generalized AI and/or ML models. Such data is used solely for the specific purposes outlined in this Privacy Policy, our Terms of Service, and our service description.
When you visit our Websites:
You are free to explore our Website without providing any Personal Information about yourself. When you visit our Website or register for our Subscription Service, we request that you provide Personal Information about yourself, and we collect Navigational Information.
Personal Information we collect:
This refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, role title, and other information about yourself or your business. Personal Information can also include information about any transactions that you enter into
on our Website.
Personal Information also includes Navigational Information or Payment Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and pages
viewed. Please see the "Navigation Information" section below. Payment information we collect and process includes payment information from you when you subscribe to the Subscription Service, including credit cards numbers and billing information, using third party PCI-compliant service providers. Except for this, we do not collect Sensitive
Information from you.
Navigational Information:
When you use our services or view content provided by us, we automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, internet service provider (ISP), operating system, clickstream data, access times and referring website addresses. This information is used by
MeetingZen, Inc (Trusterly) for the operation of the Subscription Service, to maintain the quality of the Subscription Service, and to provide general statistics regarding use of the MeetingZen, Inc (Trusterly) Website. For these purposes, we do link this automatically - collected data to Personal Information such as name, email address, address, and phone
number.
We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our Subscription Services are obligated through our agreements with them to comply with this Privacy Policy.
We never sell Personal Information
We will never sell your Personal Information to a third party.
Use of Personal Information
In addition to the uses outlined in this policy, we may also use your Personal Information to:
• Improve your browsing experience by personalising the Websites and to improve the Subscription Service
• Send information or Trusterly content to you which we think may be of interest to you by post, email, or other means, and send you marketing communications relating to our business
• Promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences
• Send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
• Meet legal requirements
• Authenticate your subscription
• Improve your browsing experience by personalising the Websites and to improve the Subscription Service
• Send information or Trusterly content to you which we think may be of interest to you by post, email, or other means, and send you marketing communications relating to our business
• Promote the use of our services to you and share promotional and information content with you in accordance with your communication preferences
• Send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
• Meet legal requirements
• Authenticate your subscription
MeetingZen, Inc (Trusterly) will use the Personal Information it collects in connection with the Primary Purpose of Collection.
Additionally, MeetingZen, Inc (Trusterly) may use the Personal Information it collects for a purpose (Secondary Purpose) that is related to the Primary Purpose of Collection and in circumstances where an individual would reasonably expect us to use Personal Information for a Secondary Purpose.
Service Providers
We use external service providers to track visitors to our websites, our customers, and users of the Subscription Service, and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analysing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support.
Cookies
For statistical purposes, we may collect information through the use of 'cookies' on website activity (including, but not limited to, the number of users who visit our Websites, date and time of your visit to the Website, the pages accessed and any information downloaded, navigation patterns, the country and systems through which users have accessed the Website).
Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a website and may be necessary to access features such as online transactions.
While we take great care to protect your Personal Information on our Website and use state-of-the-art data transmission encryption, unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information that you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we use our best efforts to ensure its security in our possession.
The Websites may contain links/plug-ins to other sites. We are not responsible for the content of, or the privacy practices or policies of, those sites.
Our Websites
MeetingZen, Inc (Trusterly) takes care to protect the Personal Information given to us on our Websites, e.g. our Websites have electronic security systems in place.
Where MeetingZen, Inc (Trusterly) uses Personal Information to market our products and services to clients and prospective clients, recipients can contact us at any time if they no longer wish to receive this marketing information. Alternatively, individuals will be given the opportunity to 'opt out' from receiving marketing communications from us by clicking on an
unsubscribe link at the end of the email.
Access, data quality, and correction
MeetingZen, Inc (Trusterly) will provide access to personal information about an individual upon request by that individual (although there are some exceptions to granting access e.g. where providing access would be unlawful under the Privacy Act). If MeetingZen, Inc (Trusterly) denies access to an individual's Personal Information, it will provide reasons in writing.
The procedure for gaining access is as follows:
• An individual will need to make a request for access in writing, addressed to the
• MeetingZen, Inc (Trusterly) will respond to a request as soon as reasonably Privacy Officer (see contact details below)
• An individual must provide sufficient details of the information requested MeetingZen, Inc (Trusterly) will need to verify the identity of that individual practicable but no later than 30 days from receipt of the request
• MeetingZen, Inc (Trusterly) may deliver the requested information either by mail or by email.
MeetingZen, Inc (Trusterly) will take all reasonable measures to ensure that the Personal Information it holds is accurate, complete and up to date. Please contact the Privacy Officer if you believe that the information we have about you is not accurate, complete or up to date.
Disclosure of Personal Information
MeetingZen, Inc (Trusterly) may disclose Personal information to third parties, such as contractors, agents and service providers, to assist us with our activities and the provision of products and services to our clients. In doing so, we will take reasonable steps to ensure that these organisations are bound by obligations of confidentiality and privacy in order to protect
Personal Information in accordance with the Privacy Act.
We may also send Personal Information to organisations outside New Zealand (including to MeetingZen, Inc (Trusterly) associate companies) in connection with the provision of our products and services to clients and the performance of administrative functions.
If we transfer Personal Information overseas, we will only do so in compliance with this Privacy Policy and the Privacy Act. Furthermore, we will take reasonable steps to aim to ensure that the overseas organisation receiving the information will handle that information in accordance with this Privacy Policy and the Privacy Act.
Other than as outlined above, MeetingZen, Inc (Trusterly) will not disclose Personal Information to any other third party unless MeetingZen, Inc (Trusterly) has:
• Reasonable grounds to believe that the disclosure is required by law
• Reasonable grounds to believe that the disclosure is necessary to prevent a serious and imminent threat to a person's life, health or safety
• The consent of an individual to do so
Information Security
MeetingZen, Inc (Trusterly) has in place generally accepted standards of technology security for the purpose of protecting Personal Information from misuse, loss, corruption or destruction. Only authorised personnel have access to Personal Information. Such personnel are required by MeetingZen, Inc (Trusterly)'s policies and employment contracts to
maintain the confidentiality of this sensitive data.
Where Personal Information we hold is identified as no longer needed for any purpose for which the information may be used or disclosed under the Privacy Act, we will take reasonable steps to destroy such information e.g. by shredding in the case of paper records and other means in the case of electronic records.
If you have any queries about this Privacy Policy, or if you have any issues you wish to raise with MeetingZen, Inc (Trusterly) about privacy, please contact us at:
The Privacy Officer
MeetingZen, Inc
651 N Broad Street Suite 206
Middletown
Delaware 19709
United States of America